At JOL LUX FASHION, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website www.jolluxfashion.com.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address.

• Payment Information: Credit/debit card details (processed securely through trusted payment gateways).

• Account Information: Login credentials when you create an account.

• Device Information: IP address, browser type, device identifiers, and usage data.

• Order History & Preferences: Products purchased, return history, wishlists, etc.

2. How We Use Your Information

We use your information to:

• Fulfill orders and process payments.

• Provide customer support and respond to inquiries.

• Send order updates, confirmations, and marketing emails (only if opted in).

• Improve our website, services, and shopping experience.

• Detect and prevent fraud or unauthorized activities.

3. Cookies & Tracking

We use cookies and similar tracking tools to:

• Remember your preferences.

• Analyze site traffic and user behavior.

• Provide targeted promotions or advertisements.

You can manage cookie settings via your browser.

4. How We Share Your Information

We do not sell or rent your personal information. We may share data only with:

• Payment processors and logistics partners (to fulfill your order).

• Service providers (e.g., email services, analytics).

• Government or legal authorities (if required by law).

All third-party services are GDPR and privacy-compliant.

5. Data Retention

We retain your personal data for as long as necessary to:

• Provide our services

• Comply with legal obligations

• Resolve disputes

Account holders may request data deletion by contacting our support.

6. Your Rights

Depending on your location, you may have the right to:

• Access or update your personal information.

• Request deletion of your data.

• Opt-out of marketing communications.

You can make such requests by emailing support@jolluxfashion.com.

7. Data Security

We take your data seriously:

• Our site is SSL-secured.

• We use encrypted storage for sensitive information.

• Access is restricted to authorized personnel only.

8. Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with a revised date.

10. Contact Us

If you have questions or concerns about your privacy, contact us:

📧 Email: support@jolluxfashion.com
🌍 Website: www.jolluxfashion.com